Shipping Policy

Thank you for choosing Ke Mono for your clothing needs. We strive to provide you with the best shopping experience possible, including a seamless and efficient shipping process. Please review our shipping policy to understand the terms and conditions regarding the delivery of your order.

1. Processing Time:

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment and order confirmation.

2. Shipping Methods:

• We offer standard and expedited shipping options for domestic and international orders.
• Shipping costs and delivery times vary depending on the selected method and destination.

3. International Shipping:

• Standard International Shipping: Delivery times vary by destination but generally range from 7-10 business days.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order using the provided tracking information on our website or through the carrier's tracking system.

5. Customs and Import Duties:

• For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country's customs regulations.

6. Shipping Delays:

• Ke Mono is not responsible for shipping delays caused by factors beyond our control, including but not limited to weather conditions, customs issues, or carrier disruptions.

7. Incorrect Address:

• It is the customer's responsibility to provide accurate shipping information. Ke Mono is not liable for any delays or additional shipping charges due to incorrect addresses provided by the customer.

8. Lost or Stolen Packages:

• Ke Mono is not responsible for lost or stolen packages. Please ensure a secure delivery location or consider purchasing shipping insurance for added protection.